Refund policy

Packaging and Delivery

We pack your order with tender loving care and will always send you an image how it is posted. 

Once the package is on its way, it's in the hands of Australia Post. For any bumps and bruises along the way, reach out to Australia Post for a helping hand.

Returns and Exchanges

We do not accept returns or exchanges for change of mind. 

Once you have ordered, your decision is final.

Exhanges

If your purchase isn't Bloeming you away as expected, don't hesitate to gives us a shout!

We will do as much as we can to arrange a solution that leaves you smiling.

 

At Bloem.PhillipIsland, we believe in embracing the quirks of nature. That's why some arrangements can have their own personality, with variations in tone, texture and weight. But that will make each piece unique.

While we strive to provide accurate representations of our products, please be aware that there may be slight differences in colour due to screen variations. We encourage you to consider these factors when purchasing handmade items. Thank you for understanding and your support of Bloem.

If you encounter any issues with the quality of our arrangements, please reach out to us at bloem.phillipisland@gmail.com.

 

REFUND/ CREDIT WORKSHOPS

  • A full refund or credit is given if workshop is cancelled/ changed 48 hours or more before the planned date.
  • No refund or credit is given if cancelled within 48 hours before planned workshop.

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